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It Account Management Team Leader (Professionals)

It Account Management Team Leader (Professionals)
Empresa:

Nestlé


Lugar:

Santiago

Detalles de la oferta

Propósito de la Posición Area : ITLocation : Santiago, Chile.5+ years of relevant experience of business analysis in a relevant functional area.

Resumen de la Posición
We are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé’s digital challenges with our consumers, customers and at the workplace. We collaborate with our business partners around the world to deliver standardized, integrated technology products and services to create tangible business value.
To strengthen our LATAM IT Team, we are looking for a Functional Relationship Manager located in Chile to complete our IT Human Resources (IT HR) Department. This job position is part of the Human Resources IT LATAM Team, reporting to the Regional Manager HR Technology which covers the whole LATAM region, including Mexico, Central America, Caribbean Islands and South America. However, this specific position will predominantly support the Chile, Peru and Bolivia Markets.
The Functional Relationship Manager (FRM) helps business leaders shape their strategies with regards to product adoptions. S/He acts as the single point of focus between an organization’s senior leadership (Function, Market, GMB, CoS, etc.) and multiple IT Product Managers to avoid complexity from the IT receiver point of view and to provide a clear accountability for them.
FRMs advocate their stream's product portfolio as needed in coordination with the Business relationship Manager (BRM). Acting as a trusted advisor to the business unit(s), an FRM provides awareness, direction and guidance to business stakeholders to receive the best value and innovation, stimulates, surfaces, and shapes business demand for the IT’s assets and capabilities. FRMs develop a deep understanding of the part of the business to which they are aligned and maintain strong relationships with relevant business leaders.

Un día en la vida de...
Engage with BRMs and Key Business Stakeholders to understand each Market or Business MBP and Must Win Battles and advise on how the existing Human Resources Products can enable or facilitate them
Act as the main ambassador of Human Resources Products for the Chile, Peru and Bolivia Markets
Coordinate the delivery of Human Resources locally approved initiatives, under the advisory umbrella of the Regional Solution Product Manager for that area. Manage and prioritize all new requests with Receivers and their stakeholders
Ensure adequate level of support is in place for those solutions, in line with their impact to the business, manage the sustain directly for local solutions and/or with support from Regional Product organization
Engage with Human Resources IT Regional Leads and Subject Matter Expert to maintain awareness of each Product roadmap and of best in class solutions developed by other markets
Capture demand for product functionalities and ensure they are evaluated and considered with the due relevance, acting as ambassador of these improvements until they are incorporated in the Product Roadmap or rejected. Translate technical requirements into functional specifications for the business human resources team
Negotiate the deployment of the Human Resources Products Roadmap with the relevant stakeholders in his/her countries, ensuring that Roadmap is delivered on time, with quality and within budget
Understand the Local solutions and stimulate their replacement by Global or Regional solutions as soon as it is technically feasible
Coordinate crisis management and communication in case of major disruptions caused by issues in any Human Resources Product
Ensure adequate Root Causes analysis and mitigation actions are in place for Human Resources related major incidents
Provide day-to-day support to end-users in conjunction with the Regional product organization
Support business integration initiatives including Mergers, Acquisitions, and Divestures.
Support Digital Transformation with in Human Resources IS/IT
Lo que te hará exitoso
Bachelor's degree in business, information systems or related discipline, or equivalent; M.B.A. preferred.
5+ years of relevant experience of business analysis in a relevant functional area.
Project management experience.
Strong understanding of basic system engineering, information risk and security guidelines, and architecture standards.
Understanding of various software development methodologies (e.g. Agile, Waterfall).
Excellent understanding of business complexity and interdependencies.
Understanding of business processes and ability to translate it into application requirements.
Deep understanding of the IT landscape in the functional area.
Knowledge of HCM SAP Human Resources and/or SuccessFactors software or any other solution in the functional area.
Experience with effective communication in English at different levels of the organization, fluency in Portuguese is a plus.
Experience working in a global environment and with virtual teams.
Ability to drive continuous improvement


Fuente: Jobs4It

Requisitos


Conocimientos:
It Account Management Team Leader (Professionals)
Empresa:

Nestlé


Lugar:

Santiago

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