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Library Service Engineer : Chile

Library Service Engineer : Chile
Empresa:

(Confidencial)


Detalles de la oferta

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e:journals, e:books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end:users. Headquartered in Ipswich, MA, EIS employs more than 3,300 people worldwide. We are the leader in our field due to our cutting:edge technology, forward:thinking philosophy, and top:notch workforce. EIS, a division of EBSCO Industries Inc., based in Birmingham, AL, is ranked in the top 200 of the nation's largest, privately held corporations according to Forbes magazine. EBSCO is a company that seeks to motivate, to inspire, and to provide growth opportunities to its employees. If you are looking to join a team like ours, we encourage you to explore our unique opportunities.

EBSCO
host databases and discovery technologies are the most:used, premium online information resources for tens of thousands of institutions worldwide, representing millions of end:users.

EBSCO Discovery Service(tm)

(EDS) creates a unified, customized index of an institutions information resources, and an easy, yet powerful means of accessing all of that content from a single search box. The ability to create these custom solutions is achieved by harvesting metadata from both internal (library) and external (database vendors) sources, and creating a pre:indexed service of unprecedented size, speed, and customization.

Folio is the Open Source Library Services Platform that allows for the management of the library. Its a modular system based on open technologies that is being adopted by customers all over the world, that are migrating from other ILS systems with customizations and specific developments and integrations.

The Library Service Engineer (LSE or

a.k.a. Sales Engineer)

is the primary technical resource for the field sales force. The LSE is responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate.

The LSE must be able to articulate technology and product positioning to both business and technical users. Must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle.

The LSE is responsible for development and delivery of product demonstrations. Responsible for representing the product to customers and at field events such as conferences, focus groups, etc. Able to respond to functional and technical elements of RFIs/RFPs. Able to convey customer requirements to Product Management teams. Able to travel throughout sales territory.

Ideal candidate must be self:motivated with a proven track record in a software, information, library sales support role and knowledge of technology. Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. Must possess strong presentation skills and be able to communicate professionally in written responses to emails and

RFIs/RFPs
. Organized and analytical, able to eliminate sales obstacles through creative and adaptive technical approaches.

Essential Functions

:

Regional authoritative expert on technology aspects of platform functionality, markets, trends
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:

Strive to be an EDS feature expert. Use the product(s) frequently and thoroughly. Gain continual knowledge progression of the technology platform by participating in frequent internal technology trainings and product strategy sessions.
:

Act as the EDS technology champion for your region. Stay abreast of industry and technology trends. Conduct market research and competitive intelligence.
:

Strive to be a Folio and library automat


Fuente: Tiptopjob_Xml

Requisitos

Library Service Engineer : Chile
Empresa:

(Confidencial)


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