Performance Consultant Job Description

Performance Consultant

Summary: Responsible for providing Strategic Learning support to assigned client Learning partners and business units or enterprise. Partnering with the client Learning Partner assigned to the business unit(s) or enterprise and may involve working closely with business stakeholders and front-line performers; to ensure that proposed learning or other indicated interventions are designed with relevance for the audience and focused on producing desired business impact. Additionally, Performance Consultants provide advice and guidance to Learning Partners, business stakeholders and leaders in the development of comprehensive learning strategies.

Essential Duties and Responsibilities

? To build trusted relationships with Learning Partners and business stakeholders to understand relevant business issues
? To evaluate and screen business issues or business change initiatives in regards to the need for a learning intervention/solution
? Evaluate and assess storyboards produced by client for quality and comprehensiveness to ensure internal Development staff can produce high quality learning materials from them
? Partner with Learning Partners and on occasions business stakeholders to assess the situation, and align on the learning solution approach
? To develop and present to the Learning Partner and on occasions the business proposed learning strategies and recommend other non-training interventions as appropriate
? In partnership with the Learning Partner:
o To create high-level, performance-based curriculum maps
o To liaise with SMEs and ISDs to drive accurate content
o To evaluate pilot and deployed solutions for effectiveness


Requirements

? Bachelor’s Degree and/or 10+ years of experience in the Human Performance Improvement field
? 5+ years Instructional Design experience
? Broad knowledge of learning interventions
? Experience with both interviewing and listening skills
? Systems thinking and understanding
? Strong Project Management, Analytical and synthesis skills
? Working knowledge of Organizational Development interventions
? Experience in the design of blended learning solutions to include eLearning, VILT and Social Collaboration

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