Systems Administrator

Systems Administrator
Empresa:

Global Outsourcing S.A.


Systems Administrator

Detalles de la oferta

Main Responsibilities
The Systems Administrator is the second level technical support at the assigned organization or client in a fully English spoken environment.
Responsible for systems health monitoring, troubleshooting and fixing reported incidents by endusers, Network Engineers or Desktop Support Technicians in the following competence areas
Servers computer operating systems
Windows and Linux arquitectures
Servers cybersecurity incidentsissues
Servers computer hardware
Servers basic LAN infrastructure
Servers basic structured cabling
Responsible for solutions implementation that allow the company to comply with the clients established SLA metrics, standards and contracts.
Responsible for performing first assessments and providing recommendations on solutions, optimizations, modifications for improvement of desktopportable performance, applications and basic telecommunication functionalities that will ensure smooth daytoday operations for endusers.
Responsible for the communication with the appropriate escalation support levels as well as the Desktop Support Technician or Network Engineer depending on the case.
Responsible for creating and maintaining required documentation as part of daytoday duties to ensure accurate records are kept.

Specific Extensive Knowledge MustHaves
Server Management Knowledge
MS certifications MTA, MSCA and MSCE
Server Hardware Architecture
MS Windows Server 2012 R2, 2016 and 2019
Linux Red Hat and Debian Desirable
Active Directory Management
GPO Management
DNS Management
DFS Management
DHCP Management
Advanced PowerShell Command Line
Server infrastructure design, implementation, monitoring, management and improvement
Desktop Management Knowledge
DesktopLaptop Hardware Architecture
OS Windows 7 and Windows 10
MS Office 2013 2016 and Office365
AntiVirus incident management
Basic LAN and TCPIP knowledge
Basic Structured Cabling knowledge

Personal Competences
Technical aptitude with attention to detail and disciplined.
Results oriented
Exceptional problem solving and analytical skills
Proactive and dynamic with outstanding follow up skills
Outstanding customer service facetoface and via phone email
Presentable appearance and professional customerfacing demeanor
Clear and effective communicator
Organized and able to follow a defined process
Willingness to work in a diverse fastpaced environment
Have a thickskin and able to work with difficult demanding personalities in a professional manner
Exceptional time management skills
Ability to work under a pressure environment
Frustration tolerant and resilient
Research fan
Availability to work after business hours and weekends
Languages
Proficiency in English read, write and speak is a must
Native or fluent Spanish read, write and speak is required

Requisitos


Conocimientos:

  • Basic
  • Desktop
  • DHCP
  • DNS
  • Linux

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