JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.Want to be a part of our team?(No alignment to Radford or Radford job levels)Working at NTTThis position works under the guidance of more senior professional colleagues. The Intern / Apprentice assists with tasks relevant to the specific area or function. This position allows the incumbent the opportunity to develop capability in his/her area of study.Key roles and responsibilities:Gain knowledge and experience in area of specialisation or functionAcquire the relevant practical experience and knowledge of the service or solution offered by the specific area or functionRemain current with the industry developments related to the relevant specific area or functionProvide general administrative to the specific area or functionCoordinate meetings, minute taking, logistics, filing and record keepingAssist with the preparation and distribution of reports and review system data for accuracyIdentify errors or discrepancies they will investigate and correct or escalate them for resolutionProvide support to clients in low complexity matters and maintain a log and/or list of all the queriesContribute to client engagement and the success of the teamAccepts designated, business-focus projects to research, propose ideas and solutionsAssist in preparing information and research materialscreate and maintain PowerPoint presentationsKnowledge, skills and attributesAttention to detailGood verbal and written communication skillsProfessional attitude and appearanceAbility to prioritise tasks and multitaskAbility to professionally handle complaints, problems and issues, escalate resolutions and corrective actionsAbility to deliver a quality service through their support offeringPassion for continuous improvementSelf-motivated and a passion to learnAbility to work in a team-orientated, collaborative environmentGood planning, organizing and time management skillsAnalytical mind with an inclination for identifying issues and/or defectsKnowledge and interest in the specific area or functionKnowledge of tools and methodologies associated with the specific area or functionAbility to apply theoretical knowledge in a practical mannerAcademic qualifications and certifications:Secondary school qualification or equivalentExperience required:Relevant working experience is desirable but not essentialSome experience dealing with internal and external stakeholdersSkills SummaryBusiness Administration, Customer Service, Microsoft Office, Multitasking, Professional Etiquette, Project ManagementWhat will make you a good fit for the role?Remote Type: Equal Opportunity EmployerNTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected categoryJoin our growing global team and accelerate your career with us. Apply today.A career at NTT means:Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world. Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
