**True global reach**Our teams in 50+ countries across six continents combine local knowledge with sector expertise to deliver exceptional outsourced marketing services and global brand programs in 200 markets worldwide. Link is a leading global marketing services business specialising in promotional products, POS items and marketing materials. Every day we work with the world's biggest brands to create and execute experiential marketing campaigns which excite audiences, build customer loyalty and demand attention. Our people are passionate about creating outstanding promotional campaigns and brand experiences for the world's leading consumer brands. We have the integrity to understand and own our place in the world. And with a disruptive mindset, we have the courage to do things differently.**Job Purpose**Reporting to the Account Manager, you will be part of a local in-market team supporting the delivery of a major outsourced marketing services contract, covering the key category of Promotional Merchandise.**Key Responsibilities**Process orders and invoicesLiaise with suppliers and have strong negotiation skillsEnsure customer service is a top priority. Identify and resolve all issues relating to customers within Standard guidelines.Ensure all orders are tracked and reported against set contractual obligationsProduce accurate customer quotations and ensure quality samples and artwork for proposals.Communicate order status to all departments to ensure timely delivery of orders.Provide professional presentations to customers.Based on customer briefs initiate all product development and source new concepts in collaboration with the Operations team.Maintaining and updating database of local suppliers and managing the relationshipsParticipate in industry trade shows to develop and maintain business relationships, improve product knowledge and identify opportunities to increase sales.Develop and maintain accurate, legible customer files.Submit all requested reports including but not limited to customer meeting reports, forecasts and monthly sales reports to the Sales Manager in a timely fashion.**Skills Required**:Minimum 2 Years experience in client management and/or purchase indirect (Promotional Items, Promo Merch)Knowledge on project management basicsEnglish level medium - reading and writing is a mustOrganized, self-disciplined and timely in handling administration and paperwork associated with the job.Client service vocationAware of the impact of own behaviour on others and responds appropriately to achieve results.Able to communicate effectively at all levels orally and in writing.Pro-active, motivated, and committed to developing own knowledge and skills.Competent in MS Word/Excel and Outlook and softwareOur organization is dedicated to fostering a workplace environment that values diversity and inclusion. We actively seek to attract, recruit, and nurture talent from a broad spectrum of backgrounds, each contributing unique perspectives, ideas, and experiences. Our goal is to cultivate a productive and inclusive atmosphere that represents various cultures and groups, where everyone is given an equal opportunity to thrive.
