Job DescriptionThe purpose of this position is to support the Accounts Receivable function by processing customer invoices and payments, managing and auditing customer records, and delivering accurate financial information to internal stakeholders; by interacting with customers to resolve discrepancies; by assisting in overall TOMRA FOOD Finance department goals and initiatives.Key Responsibilities:Primary Job FunctionsProcess customer invoices and issue monthly statements.Focus on timely collection of customer payments related to upcoming projects, service contracts, and rentals, as well as past-due invoices.Expect a high volume of phone and email contact with customers, agents, and internal resources. Coordinate with various internal departments to resolve customer issues affecting payment of invoices.Process customer payments and maintain customer accounts.Update project billing and payment status in support of revenue review meetings.Perform a regular assessment of customer credit levels.Review and release customer orders from credit hold.Provide regular customer account status reports to Finance and Sales managers.Assist in month-end / year-end closing process and annual audit by preparing assigned reports or providing documentation as directed.Correspond with customers in the LatAm region Work closely with Americas regional accounting teams in maintaining customer accounts and reviewing paymentsPerform IDD (Integrity Due Diligence) verifications of both customers and vendors.Complete and maintain filings for liens/prendas industriales as required to protect ownership in machine inventory on trial or rental contractsFinancial and Business ManagementMeet reporting deadlines, providing relevant and insightful information that supports and tells the story behind our performance (actual and forecast).Collaborate with internal and external stakeholders. Work to a high standard, striving for excellent customer service and seeking ways to do things betterTreat the business as a customer, setting expectations and ensuring customer delight. Perform regular audits of performance against customer needs and expectations, and adjust style and activities accordingly.Manage expectations and deliver to the requirements of stakeholders.Actively participate in the development and implementation of finance-related projects which aim to improve and enhance finance information and processes.QualificationsExperience:Minimum 4-5 years' experience in receivables and collections positions.Intermediate to advanced level of English.Knowledge or interest in developing in taxes within LATAM, desireble.Strong analytical, organizational, and time management skills.Strong written and oral communication skills.Perfectionist by nature, with a high attention to detail.Proactive.Capable of exercising considerable judgement and discretion.Additional InformationYou will have long-term career opportunities, with a globally renowned company and the following:Be part of a mission to transform how we all obtain, use and reuse the planet's resources to enable a world without wasteInclusive company culture that values diversity, well-being and strong camaraderie among our teammatesGlobal career opportunities with a strong record for promoting internallyProfessional training and development: We are passionate about people and seeing them succeedWe love innovation, a collaborative environment where idea sharing and thinking outside the box is encouragedTOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law.
