- What you will be doing This is a US based remote role._Under general direction Director-Generics, the Collections and Deductions Analyst is responsible for providing key decision makers with information to support company initiatives and strategy related to ABC's PRxO Generics business. This role is primarily responsible for the analysis and interpretation involved with issue resolution research and creation and enhancement of standard report requests for internal and external customers.- Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity.- Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy.- Track and evaluate past due A/R accounts to reduce the risk of credit exposure- Evaluate credit worthiness of accounts and determine proper account order hold or releases- Evaluate aged items for bad debt write off and refund analysis- Perform offsetting adjustments to ensure customer account balances are properly stated- Contact customers to secure payment on overdue balances, issues resolution on open items- Provide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable.- Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary.- Provide monthly and ad-hoc reports and updates to key stakeholdersSystems:- Maintain and manage all data related to customer discounts, allowances and other deductions in SAP- Track work on deductions issues unless the issue is resolved- Research Cash Applications done on customers from Bank StatementsCompliance:- Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes.- Ensures GAAP, SOX and Watts policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system- Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals- Support audits of deductions, payments and write-offs- Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity.Financial Responsibilities:- Financial recovery of invalid disputed customer account receivables balances- Negotiate and structure payment plans- Ensure customer accounts are accurately stated in adherence to US GAAPWhat your background should look like Requires completion of a four year Bachelor's Degree Program- 5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals- 5 years minimum of Cash Application research and analysis- Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups, etc.- 5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally- 5 years following GAAP and SOX requirements in a publicly traded company- Ability to work in a global team environmentWhat AmerisourceBergen offersWe offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members' and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visitScheduleFull timeAffiliated CompaniesAffiliated Companies: AmerisourceBergen Services CorporationEqual Employment OpportunityAmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
