Field Service Engineer

Field Service EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences. In this role, you will execute low-to-medium-complexity service work – installation, commissioning, maintenance, upgrades and retrofits – according to work instructions and in accordance with ABB processes, standards and safety guidelines. You will deliver excellent customer service by meeting customers' needs, while maintaining good relationships with customers. You will work with others to identify new service business opportunities, helping to convince clients to take the complete service portfolio.
This position reports toEngineering Manager
Your responsibilitiesConducting repairs, identifying technical problems and analyzing them remotely or on-site.Coordinating, preparing and ensuring that all materials, parts and equipment are available and of appropriate quality.Preparing standard lists, as well as documents and reports to be signed by the customer.Reporting work done in a timely manner and following up when neededIdentifying potential equipment failures and taking corrective actions, troubleshooting complex equipment failures and making recommendations to avoid the problem in the future.Making suggestions for product, quality and customer service improvements, and discussing them with management.Ensuring that Health, Safety & Environment (HSE) practices are of high standard, and working to eliminate unsafe practices and incidents.Consistently applying functional processes while considering links to other teams.Your backgroundBachelor's Degree in Electronic, Computer or Systems Engineering or related field.Previous knowledge/experience in DCS (desirably 800xA, S+, Infi90 or Freelance)Experience in System Security/Cybersecurity and network configuration.Knowledge of Windows Servers.Previous experience in project leadership.7+ years of experience in similar positions.Intermediate English and native Spanish levels.More about usWe look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.Work model: on site #LI-onsite

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