- What you will be doing- The Credit and Collections Clerk IV is responsible for posting cash and performing tasks that require quick resolution to cash issues; includes providing account reconciliation for strategic accounts; performs payment research; provides considerable assistance to divisions in problem resolution; interacts with customers as needed; acts as back-up in manager's absence.- Responsible for importing Bank One lockbox (checks) and JPMorganChase (wires) on a daily basis.- Distributes copies of cash advices to cash applicators for timely and accurate relief of AR.- Applies all payment batches to the appropriate 050 customer accounts for posting cash receipts to open accounts receivable.- Works directly with treasury group and Bank One contacts to resolve unforeseen cash related issues.- Prepares and distributes daily wire receipt advice to five regions.- Requests and distributes chain receipts reports to appropriate cash applicator; work with Mainframe IT group when SAR and Chain Receipts Reports do not print.- Identifies payment discrepancies, and initiates dispute resolution process to facilitate rapid turn around in collection effort; performs follow up procedures as needed including sending out back-up documentation when available.- Performs in-depth customer payment analysis to properly record purchases as they relate to deposit accounts.- Maintains frequent contact with internal and external customers in order to address all payment issues.-- Works with Regional Accounts Receivable Managers in reconciliation efforts on national and governmental accounts.- Acts as support to department as needed based on workload requirements, and as absentee back ups.- Provides assistance to associates with procedural questions.- Performs related duties as assigned.What your background should look like- Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education; normally requires five (5) to eight (8) years directly related and progressively responsible experience.- Excellent understanding of credit and collection operations procedures, including reconciliation of A/R activity.- Ability to deal with stressful situations as they arise is a must.- Ability to communicate effectively both orally and in writing.- Ability to work independently.- Outstanding interpersonal skills.- Knowledge of general accounting principles.- Outstanding mathematical and analytical skills.- Outstanding organizational skills; attention to detail.- Knowledge of Microsoft Word, Excel.What Cencora offersWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.ScheduleFull timeAffiliated CompaniesAffiliated Companies: AmerisourceBergen Drug CorporationEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
