Customer Service Rep Iii

**ESSENTIAL JOB FUNCTIONS**- Place P&A in our system and proper following up to solve customers need;- Attend administrative requests like quotes, invoicing, parts identification;- Follow up on orders and escalate when necessary;- Visit dealer / customer and propose spare parts, find solutions when customer are not satisfied;- Any other ad-hoc duties assigned from superior from time to time;- Analyze our dealers and service centers in order to find our opportunities and create action plans.**Job Requirements/Working Conditions**:- Bachelor's Degree.- Desirable English language.- Excellent Microsoft Excel, PowerPoint and Word skills required.- Good to have good communication, continuous improvement, adaptability, self-motivation, planning and organization, teamwork, customer focus, contributing to team success. Service attitude.