Afrox, a Linde company**Customer Support Advisor**King Sobhuza II (Matsapha) Eswatini | req15941**What you will enjoy doing**- As a Customer Support Advisor, you are responsible for the management and planning of daily tasks according to outstanding values- Following up on outstanding accounts in order of priority is an important part of your working routine- Professionally, you ensure that the Telequery for every account is created resulting from under and over payment- Identifying default customers and referring possible uncollectable accounts to the CAM is autonomously managed by you- Monitoring customer credit limits and refer to Credit limit CSA to prepare new risk profile will be your responsibility**What makes you great**- A minimum Grade 12 certificate with approximately five years debt and risk management experience in FMCG environment should be achieved by you- A formal qualification in Debt management will be an advantage- Knowledge of and experience with SAP, MS Excel, Word, Exsol, Avaya and Outlook Programmes are required- A team player possessing excellent communication, negotiation skills as well as a strong command of written and spoken English- Information sharing and good negotiating skills should be your one of your expertise**Why you will love working with us**Afrox is a market leader in gases and welding products and part of Linde. Integrity, compliance and ethics are driving forces behind our dealings with customers. Afrox employees take pride in what they do and turn every challenge into an opportunity.**What we offer you!**At Linde, the sky is not the limit. If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.**Have we inspired you? Lets talk about it****Application closing date**: 9th February 2024Afrox, a Linde company acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.
