SummaryMaintain a portfolio of multiple hardware and/or software technologies, products, and/or processes including standards of use, life cycles, and product evaluation and integration. Develop and maintain an in-depth pool of technical advice and expertise to provide information and guidance of the infrastructure assigned. Provide guidance and training to less experience staff.DescriptionLogisticsWhat You Will Do:- Perform technical interviews and analysis with vendors and/or stake holders to develop and track the road map/life cycle of infrastructure for hardware, software, products, and/or processes. May schedule regular meetings, conference calls, or on-site visits with vendors and/or stake holders to keep abreast of current technology(s), products, and/or processes. May review with vendor and/or stakeholders, known upcoming activities associated with their specific technology(s), product(s), and/or processes. Research and stay abreast of all information that may impact the lifecycle of any supported technology, product, and/or process.- Facilitate the establishment, implementation, and maintenance of best practices, policies, standards, and desktop procedures to be used by the operational units to guide the use of each technology solution or product.- Assist in the research and development of new products including product evaluation, integration, or procedures of use.- Establish and maintain effective working relationships and open communication with vendors, operations, architecture, and/or management staff.- Provide guidance and training to less experienced staff in the responsibilities involved in technology analysis.To Qualify for This Position, You Will Need:- Required Education: Bachelors in a job-related field.- Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience- 7 Years specific knowledge of the technologies, products, and/or processes to be supported. 3 Years directly supporting those technologies, products, and/or processes. (May be concurrent)- Extensive knowledge of a variety of information technology products and solutions.- Excellent research, customer service, verbal and written communication, and presentation skills. Strong attention to detail.- Good judgment.- Ability to work and communicate effectively with all levels of the IT organization.- Ability to lead and mentor less experienced staff.- Microsoft Office.- Software and tools will vary based on the technologies supported.What we Prefer:DRASS experience preferred.What We Can Do for You- 401(k) retirement savings plan with company match.- Subsidized health plans and free vision coverage.- Life insurance.- Paid annual leave - the longer you work here, the more you earn.- Nine paid holidays.- On-site cafeterias and fitness centers in major locations.- Wellness programs and healthy lifestyle premium discount.- Tuition assistance.- Service recognition.- Incentive Plan.- Merit Plan.- Continuing education funds for additional certifications and certification renewal.What to Expect NextWe participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.Some states have required notifications. Here'smore informationEqual Employment Opportunity StatementBlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
