This position is located in the Information Communications Technologies Section, Division of Administration. The Senior Telecommunications Technical Assistant reports to the Chief of the Section.**Responsibilities**: Under the overall supervision of the Chief of the Section, the Telecommunications Technical Assistant will be responsible for the following duties:- Collect and analyze data to identify trends or patterns and provide insights through graphs, charts, tables, and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.Satellite Earth-station Operations- Installs, configures, tests and commissions various earth station sub-systems and associated equipment.- Operates and maintains Intelsat Standard satellite earth-station equipment, inclusive of the antenna system, RF equipment, IF equipment, base-band equipment, and the control, supervisory, and test facilities.- In coordination with INTELSAT, conducts periodic SSOG system testing and circuit line-up of existing digital carriers.- Provides assistance in workflow analyses of existing procedures and drafting of new workflow to change operating environment or optimize operation.- Ensures that preventative maintenance and repairs schedules are carried out per established guidelines and procedures.- Advises the Section Chief on matters relating to operations of the earth station.- Coordinates with the Intelsat Operations Center and remote earth-station sites the provisioning of point-to-point and multi-destination digital carriers.- Performs preventative maintenance, fault diagnosis and repair.- Maintains up to date earth-station records and documentation.- Monitors spare parts and ensures that the earth station has sufficient spare parts.- Supervises crews of skilled Earth-station Engineering Technicians.- Prepares monthly reports on node and transmission facility performance, including detailed reports of leased facility outages for outage rebate purposes.- Performs other related duties as required.Wide Area Network Operations- Installs, configures, tests and commissions various UN Wide Area Network (WAN) systems and associated equipment.- Coordinates with leased line carrier and/or remote site technical support staff, service restoration during facility failures at ECLAC Headquarters, sub-regional and national offices.- Provides assistance in preparation of Requests For Proposals and evaluation.- Carries out fault diagnosis and resolve transmission and switching impairments arising between the ECLAC Headquarters, sub-regional and national offices.- Provides assistance in workflow analyses of existing procedures and drafting of new workflow to change operating environment or optimize operation.- Advises the Chief of Section Chief on matters relating to operations of WAN.- Supervises crews of skilled Wide Area Network Engineering Technicians.- Ensures that the Network Control Center/Network Operations Center records and Wide Area Network records/documentation are kept current.- Ensures that preventative maintenance and repairs schedules are carried out per established guidelines and procedures.- Performs advanced technical support activities, including module level system repairs, with respect to Wide Area Network Switches, routers and frame relay nodal processors.- Monitors transmission performance of all local and remote network nodes at the link and at the I/O levels.- Prepares monthly reports on node and transmission facility performance, including detailed reports of leased facility outages for outage rebate purposes.- Performs other related duties as required.Local Area Network Operations- Performs advanced technical support activities, including firmware upgrades, and module level repair of multi-layer switches, routers, remote access servers, content switches and Ethernet hubs.- Installs, configures, and maintains multi-protocol routers, multi-layer switches, Ethernet hubs and other LAN equipment.- Monitors the performance of the LAN, wireless LAN and high-speed Internet access facilities.- Coordinates and facilitates the implementation of ad-hoc LAN support requirements with departmental focal points.- Provides remote operations and maintenance service and advanced technical support for LAN services at sub-regional and national offices.- Assists in large projects when services are to be provided in new locations.- Maintains LAN and wireless LAN equipment inventory and tracks repair history of equipment and modules.- Prepares system engineering plans, generates and revises network diagrams and network documentation.- Supervises team of skilled Local Area Network Engineering Technicians.- Performs other related duties as required.Voice and Messaging Operation- Installs, configures, tests and commissions Unified Communications, voice mail systems, telecommunication facility management and accounting systems and encryption devices.- Coo
