**Job Category **:Customer Success Group**Job Details**:Your Impact:- Align with assigned Quality Assurance resource to assure the highest level of quality- Focus on translating customer objectives and data streams into recommendations and practical solutions- Design solutions that demonstrate dynamic content, data-driven segmentation and other sophisticated methods- Document customer specific processes and work instructions related to the build process- Build trust and credibility, as well as communicate effectively in meetings with clients- Adapt to change in process and find ways to lead while maintaining team cohesiveness- Diligently track and report daily progress and client activityBasic Requirements:- 3+ years in client facing roles at an agency or similar environment- Highly skilled in written/verbal communication, client facing consulting, analytical and problem solving, and attention to detail- Ability to track, manage and complete multiple assignments in a deadline driven environmentPreferred Requirements:- 1+ years front-end development experience, especially with JS- Experience with SQL, XML, JSON, Postman- Experience with Interaction Studio- Salesforce Certified Administrator Certification- Salesforce Marketing Cloud Consultant CertificationSalesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.- For Colorado-based roles: Minimum annual salary of $83,200 _. You may also be entitled to receive _bonus, restricted stock units, and benefits. _**Accommodations**:**Posting Statement**:At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
