Who we are Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. We call this Life Is On. Our mission is to be your digital partner for Sustainability and Efficiency. We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centers, infrastructure and industries. Position: Technical Support EAE Location: Chile This role is responsible to support country sales teams win more business on EAE (EcoStruxure Automation Expert)and support customers through their entire project development cycle using EAE. What You Will Do
Work with the commercial teams on the achievement of EAE goals (orders, volume, profile of the projects and customers). Managing Customer satisfaction through all phases of the project. Report KPI's to the global team (data, dashboard, risks, enhancements, bugs) ·Animate workshops to promote EAE features and functions, and ensure customers understand how to design, organize, and execute code on EAE. ·Implement and test performance of customers' architectures to demonstrate performance and reduce risks. This includes going to site to support customers and our sales teams as needed. ·Develop key libraries elements (CATs) to support customer projects and ensure their satisfactions (ease of use of EAE). ·Support customer project execution and guide customers through the implementation phase. ·Ensure a consistent feedback loop with global EAE development team as the voice of the customer and the country. ·Support, develop and train System Integrators in the region to be execution partners on EAE. ·Personalize UVP/storytelling to customer use-case i.e., create technical demos to answer customer's pain points and address their sub-segment requirements. ·Support the customer and or System Integrator on the successful execution of any EAE project. Here's What We Are Looking For
Minimum of 5 years of relevant experience in sales in Industrial Automation or Industrial Software portfolios Must have experience of launching new products and offerings into the market. Solution selling through a consultative approach is essential to this role. Be well versed on IIOT and the convergence between IT and OT Must be able to deploy consultative selling techniques. Experience in working with strategic partners and distributor channels. Strategic thinker with strong leadership skills Excellent communication and presentation skills to executive audiences Fluent in English both verbal and written. Degree in engineering and or software. MBA is an asset. Qualifications Education, Experience and Skills Degree in either of the following:Electrical/Electronic Engineering, Computer Science IT programing, Code development. Embedded Software Engineer background, ideally with strong IT focus. OT knowledge is important but can be learnt at Schneider (cross pollination). Minimum of 3 years of experience in automation solution development and programming. How we do make your work (and your life) easier: We seek national and international growth. We offer Home / Hybrid Work and flexible policies. Flexible hours – Short Fridays. Extralegal benefits, vacation & holidays. Diverse and multicultural work environment. An innovative environment with Work on roles and projects that will challenge you every day. Career opportunity through our talent and development marketplace. Together with our workers, lead the digital transformation in a safe, warm, and challenging environment. We are advocates of open standards and partnership ecosystems that are passionate about our shared Meaningful Purpose, Inclusive and Empowered values. Our values make Schneider Electric and its people a better place. We want to know what challenges you have. Apply now! Schedule: Full-time
Req: 008SE7
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