We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers' supply chain.We count on our people to make it happen. Carrying out a vital mission: support our employees, so they can best support our customers. We Offer: We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives. Energizing and pioneering, this is also an environment that keeps you motivated. You'll be joining a values-led, genuinely diverse, and talented team that is passionate about being there for employees, and for each other. We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers. We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives. We value the diversity of our talent and will always strive to recruit the best person for the job. We're proud of that and we see it as a genuine source of strength for building high performing teams. Key Responsibilities: • Coordinate, supervise, and control the operation of reception, dispatch and transportation of passengers and their luggage of the Antarctic program.• Reporting directly to the Warehouse Manager, as well as cost control and communication with direct suppliers in passenger care (transporter, hotels, Public services, air operators, and everything related to the service).• Report and address the performance of electronic tools internally.• Coordination prior to the arrival of passengers, arrangements for transportation, accommodation, access to facilities within the port for the duration of their stay and any need that requires attention.• At the airports of Punta Arenas and Santiago, it is the responsibility of the Travel Assistan to coordinate said attention at the arrival and or dispatch of the passenger, upon arrival in the corresponding passenger reception room and or at departure, intervening with the airport operator at the public service desk.• At the airports of Punta Arenas and Santiago, it is the responsibility of the Travel Assistan to coordinate said attention at the arrival and or dispatch of the passenger, upon arrival in the corresponding passenger reception room and or at departure, intervening with the airport operator at the public service desk. •As for the skillset and experience, we are looking for:
At least 2 years of experience in similar Customer Service rolesBeing the first point of contact for the clients.Experience working with suppliers.Solid communication skills.Organization and time management skillsSolid customer service skillsIntermediate – MS Office Package#LI-DR2
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing ******.
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