Voip Network Specialist

Voip Network Specialist.Functions:- Meeting with IT managers to determine the company's networking needs.- Analysing existing VoIP networks and computer systems.- Developing architecture plans for voice and data services.- Installing network hardware modules, including IP and PBX communication servers.- Designing and implementing Cisco Unity systems.- Troubleshooting VoIP network issues.- Analysing and upgrading network security systems and protocols.- Adding network users and managing company permissions.- Optimising network installations for future expansion.- Training staff on network and system protocols.- Help desk management, troubleshooting, and problem resolution- Identify, diagnose, and resolve moderately complex to complex issues affecting the customer network services. Address issues escalated from Level 1 technicians**Requirements**:- Bachelor's degree in information technology, computer science, or a similar field.- Previous experience working as a VoIP network specialist.- In-depth knowledge of VoIP systems and IP Protocols.- Knowledge of hardware systems, including servers, memory modules, processors, and peripherals.- Detailed knowledge of network security systems and software.- Good project management skills.- Familiarity with WAN and LAN systems.- Excellent troubleshooting skills.- Fluent in spoken and written English. Spanish (its a must)- Understanding of networking concepts, TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching- Previous experience working within a NOC (Network Operations Center)- Previous experience supporting small/medium-sized businesses.- Microsoft Office 365 managementRemote Working.